Privacy Policy

Effective Date:  February 10, 2021

This privacy notice discloses the privacy practices for Jack & Friends LLC and our website; http://www.jackandfriendsjerky.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;

  • With whom it is shared;

  • How it can be corrected;

  • How it is secured;

  • How policy changes will be communicated; and

  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address provided on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data. 

Registration

Some features on our website require a user to complete a registration form (such as contact form or newsletter subscription). During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services or information on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security 

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies 

We use cookies to help our site run effectively and provide the best experience for you. Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help websites remember preferences and understand you use different features. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Children

The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personally-identifying information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personally-identifying information through our website represents to us that he or she is 13 years of age or older. If we learn that personally-identifying information has been collected from a user under 13 years of age on or through our website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of our website or has otherwise transferred personally-identifying information to our website, please contact us using our contact information below to have that child's account terminated and information deleted.

California Residents

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) permits residents of California to request certain details about how their information is shared with third parties or affiliated companies for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at: info@jackandfriendsjerky.com. You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not properly labeled or sent, or do not have complete information.

If you are a California resident, you can also make the following requests regarding your Personal Information:

  • Access – You can request that we disclose to you the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information we sold or disclosed, our business or commercial purpose for collecting and selling your personal information, the categories of third parties with whom we shared your personal information, and the specific pieces of personal information we collected about you over the past 12 months.

  • Deletion – You can request that we delete your personal information that we maintain about you, subject to certain exceptions.

  • Opt-Out – As described above, certain companies place tracking technologies like cookies on our sites which allow those companies to receive information about your activity on our sites that is associated with your browser or device. These companies may use that data to customize content for you and to serve you more relevant ads on our sites or others, on our behalf and on the behalf of other advertisers. If you would like to opt out, you will need to separately adjust your browser settings and preferences to control cookie-based tracking for advertising purposes.

We will not discriminate against you because you exercised any of these rights.

Note that for purposes of these rights under this Privacy Notice, personal information does not include information about job applicants, employees and other of our personnel; or information about employees and other representatives of third-party entities we may interact with.

California residents can make an access or deletion request by writing to us using the information in the “Contact Us” section below, or by the web form available in the Contact section on our website.

We will take reasonable steps to verify your identity prior to responding to your requests.  The verification steps may vary depending on the sensitivity of the personal information and whether you have an account with us.  California residents may designate an authorized agent to make a request on their behalf.  When submitting the request, please ensure the authorized agent is identified as an authorized agent.

We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.

Notification of Changes

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our website. If we make material changes to it or the ways we process personal information, we may notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification). We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. 

Contact Us

If you have any questions or comments regarding this privacy policy, please email us at info@jackandfriendsjerky.com.